Privacy Policy

1. Introduction

Welcome to ProcureLink SA ("we", "our", "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We may collect personal information that you provide to us directly, such as your name, email address, company details, and compliance documents. We also collect information automatically when you use our platform, such as your IP address, device information, and usage data.

2.1. Information You Provide

• Account Information: When you register, we collect details like your name, email, password, and role.
• Company & Profile Information: We collect detailed information about your company, including services, portfolio, team details, and compliance documentation.

2.2. Information Collected Automatically

• Log and Usage Data: Our servers automatically record information when you access or use our platform.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform.
• Improve, personalize, and expand our platform.
• Understand and analyze how you use our platform.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners.
• Process your transactions and manage your account.
• Find and prevent fraud.

4. Sharing Your Information

We do not sell your personal information. We may share information with the following parties:

• Other Platform Users: Your company profile, excluding confidential notes, will be visible to other users (e.g., corporate buyers can see supplier profiles).
• Service Providers: We may share information with third-party vendors who perform services for us.
• For Legal Reasons: We may share information if required by law or to protect our rights.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

6. Your Data Protection Rights

You have the right to access, correct, or delete your personal data. You can manage most of your information through your profile settings or by contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@procurelink.co.za.